Meet The Betlem Residential Team

Serving the Greater Rochester, New York Area

Eric St. John Residential Division General Manager

 

Mission

Eric is committed to achieving comfortable, safe and energy efficient homes and businesses. His extensive technical background and deep knowledge of HVAC systems, combined with proper design skills, that they function properly and that the end user receives maximum benefit from their investment.

Expertise

Eric has over thirty-nine years in the HVAC industry. He began his career in 1984 as an HVAC Installation Technician. He joined the Betlem Service team in 1990 and, was promoted to Service Manager in 1994. In 2004 he was named General Manager of the Residential Division which services all cities and towns in the Greater Rochester Metropolitan Area.

In 1991 Eric completed a four-year apprenticeship program with Associated Builders and Contractors. Since then, he has acquired many industry certifications and taken hundreds of training classes to stay up-to-date with the newest technologies and programs in the HVAC industry. His experience and training in residential, light commercial, and advanced HVAC technology, combined with a strong commitment to customer satisfaction, contribute to his ongoing success at Betlem.

Responsibilities

Eric handles all the organizational needs of the Division. He works directly with its department heads, salespeople and technicians to maintain the highest level of customer service. His responsibilities also include project sales in the residential, light commercial construction and custom home markets. From time-to-time, he can be found personally handling complex heating, air conditioning and ventilation service issues.

Personal Life

Eric enjoys spending time with his wife of thirty-one years and their two grown daughters. He enjoys golf, fishing, traveling, and watching professional baseball and football with his friends.