Customer Satisfaction Survey

Thank you for choosing Betlem Heating and Air Conditioning for your heating and air conditioning needs. We are interested in your experience with our company. Please take a few moments and complete this survey to let us know how we are doing.

* = Required Fields

* Name:
* Address:
* City:
*  Phone Number:
* E-Mail Address:
Yes! Please email me money-saving specials and offers.
1. What is the primary reason you selected Residential Betlem Heating and Air Conditioning for your service needs?
2. Were our office personnel courteous and responsive to your needs? Yes No
Comments
3. Was your field technician punctual? Yes No
Comments
4. How would you rate our response time?
(On a scale from 1-10, 1 being completely unsatisfied and 10 being completely satisfied)
Please Choose 1 2 3 4 5 6 7 8 9 10
5. Did the service vehicle have a clean and professional appearance? Yes No
Comments
6. Did your field technician present a neat and professional appearance? Yes No
Comments
7. Did your field technician thoroughly explain their work and answer all your questions?
Yes No
8. How would you rate our technical knowledge?
(On a scale from 1-10, 1 being completely unsatisfied and 10 being completely satisfied)
Please Choose 1 2 3 4 5 6 7 8 9 10
9. Did any of our personnel explain the benefits of Planned Maintenance? Yes No
Comments
10. Was the work area left in a clean orderly manner? Yes No
Comments
11. Will you call on us to do business in the future? Yes No
Comments
12. Would you recommend us to a family or a friend? Yes No
Comments
13. Overall, how satisfied are you with Betlem Residential Heating and Air Conditioning?
(On a scale from 1-10, 1 being completely unsatisfied and 10 being completely satisfied)
Please Choose 1 2 3 4 5 6 7 8 9 10
Thank you for your time.