Frequently Asked Questions

Here in Upstate New York, it is recommended you have your HVAC system serviced twice per year, preferably in the spring and fall. This will help ensure that your comfort system is running as efficiently as possible during the heating and cooling seasons. At Betlem Residential, we offer a Premier and Preferred Maintenance Plans which will can care of all of your system's maintenance needs. Both Plans offer:

• Priority heating and cooling services
• Scheduled maintenance checks
• One trip for heating maintenance & one trip for cooling maintenance
• 24/7 emergency service

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Not necessarily. Just because a certain size of furnace or comfort system was previously installed in your home does not mean that system was correctly sized for your home. When it comes to home comfort systems, it is extremely important to size the system correctly. An improperly sized system can cause problems with comfort and efficiency, and could also lower the useful life of your equipment.

Unfortunately, not all HVAC companies are made equal, and not all of them do an adequate job of correctly sizing a system. Beware of any HVAC company that offers to replace your furnace, air conditioning unit, or comfort system without doing a proper heat loss calculation. Simply counting registers is not enough to ensure proper sizing! In many instances, especially with today's variable speed and modulating technology, previous systems have been oversized compared to what is needed for the home. Not only does a smaller system cost less to purchase and install, but a correctly sized system will run at optimal efficiency and will provide the greatest comfort.

Unfortunately, not all HVAC companies are made equal, and not all of them do an adequate job of correctly sizing a system. Beware of any HVAC company that offers to replace your furnace, air conditioning unit, or comfort system without doing a proper heat loss calculation. Simply counting registers is not enough to ensure proper sizing! In many instances, especially with today's variable speed and modulating technology, previous systems have been oversized compared to what is needed for the home. Not only does a smaller system cost less to purchase and install, but a correctly sized system will run at optimal efficiency and will provide the greatest comfort.

Like the bids that other companies perform, our Free Energy Audit Analysis is, in fact, free. However, with our analysis, you will receive a wealth of information that will help you take the mystery out of replacing your home comfort system. With our analysis, you will receive a report report detailing the estimated return on investment for different efficiency options and equipment types, meaning you can make the most informed decision possible and save the most money over time. We will take into consideration many factors such as the length of time you expect to live in your home, desired comfort options, and level of desired efficiency, to give you a customized proposal that removes all of the guesswork!