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COVID-19 Safety Precautions

Dear Betlem Residential Customers,

All of us at Betlem Residential send our most heartfelt thoughts and prayers to anyone affected by the coronavirus pandemic.

Betlem Residential takes our interaction with you, in your home, very seriously.

Our top priority is to protect the health and safety of our customers, their families and our employees.

Important Safeguards for Betlem Residential Technician Visits

If you are expecting one of our technicians to visit your home or business for maintenance, a repair, an installation or an estimate, please be aware that we are doing our part to limit the spread of COVID-19. The steps below are being taken to protect both you and our employees while performing our essential day-to-day business.

  • When scheduling an appointment with one of our customer service representatives, we will confirm that no one in your home or business is ill or has been exposed to the virus. We also ask that if you or anyone in your home or business is exhibiting cold or flu like symptoms that you reschedule your appointment.

  • Any employees showing symptoms of illness will not be allowed to work in your home.

  • If any employee is showing symptoms related to COVID-19, they will be required to contact a physician and will not be allowed to return to work until cleared to do so by that physician.

  • All service, sales and installation technicians are required to use hand sanitizer and wash their hands before and after each customer visit.

  • Betlem employees are required to wear face masks and latex gloves for each appointment.

  • Employees are instructed to wipe down surfaces, tools and materials with disinfectant spray.

  • We mandate that our technicians limit their in-person contact with customers by practicing social distancing of at least 6-feet and being mindful of limiting the number of times they are entering and exiting a home or business.

  • We have eliminated all personal contact such as hand shaking.

  • All electronic signatures will be performed by our technician.

  • We will continue to follow all CDC recommendations.

  • Our office and sales staff are working remotely when possible to limit the number of trips to our office or any location where social distancing could be compromised.

  • If an emergency repair is required and you are exhibiting any cold or flu like symptoms, please notify our office in advance so that proper safeguards can be taken.


Should you have any questions or concerns, please do not hesitate to call us anytime at 585-271-4328.

We appreciate your cooperation, patience and understanding during this trying time.

Sincerely,

Eric St. John

Residential Division Manager

Betlem Residential Heating & Air Conditioning

Keeping Rochester’s Homes Comfortable & Healthy Since 1923.

 

Bryant Heating & Cooling Systems Better Contractors Bureau  of Rochester, NY - HEATING Air Conditioning Contractors of America (ACCA) - Upstate New York Chapter Better Business Bureau of Rochester New York North American Technician Excellence, Inc. Building Performance Institute, Inc. (BPI) - Accredited Contractor Home Performance With United States Environmental Protection Agency Lennox Residential Heating & Cooling Replacement Equipment
About Betlem Residential Heating and Air Conditioning of Rochester, NY Emergency Heating & Cooling Services - Phone: 585-271-4328 - HEAT Betlem Residential Heating & Air Conditioning 704 Clinton Avenue South, Rochester, NY 14620 Cooling Products and Services Heating Products and Services
 
Betlem Residential Heating & Air Conditioning Betlem Residential Heating & Air Conditioning
704 Clinton Ave S Rochester, NY 14620
(585) 271-4328
4.9 out of 5 based on 11 customer ratings